Busselton Margaret River Airport

Busselton Margaret River Airport strives to operate in an environmentally responsible and sustainable manner. 

Aircraft Noise Complaints

The community has access to a number of organisations in the event they have queries or concerns about aircraft noise. To lodge a complaint you will be required to provide the time and date of the noise disruption, a description of the aircraft, your location at the time of the disruption and your contact details.

Noise Complaints and Information Service - Airservices Australia

Aircraft noise complaints should be lodged with Airservices Australia who manages the handling of airport noise enquiries and complaints through the Noise Complaints and Information Service (NCIS). You can contact Airservices Australia by:

Using the online form

Telephone - 1800 802 584

By mail - Noise Complaints and Information Service, PO Box 211, Mascot, NSW 1400

Aircraft Noise Ombudsman

if you feel you have not recieved adequate information and/or your concern has not been effectively addressed, you can lodge a complaint with the Aircraft Noise Ombudsman (ANO).

Website - Aircraft Noise Ombudsman

Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone - 1800 266 040

By mail - Aircraft Noise Ombudsman, GPO Box 1985, Canberra City, ACT 2601

City of Busselton

The City of Busselton is responsible for all noise complaints generated by ground running of engines. Complaints relating to this type of noise can be forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.


Managing Aircraft Noise

Noise Management Plan

The City's current Noise Management Plan is available to view -  Noise Management Plan - Busselton Regional Airport - January 2019.

Further Information

Further information about managing aircraft noise can be found at the following websites:

Aircraft Noise

International Civil Aviation Organisation

Airservices Australia

Commonwealth Government Department of Infrastructure and Regional Development

National Airport Safeguarding Framework

Aircraft Noise Ombudsman